Certificate II in Business
Whether you just want to brush up on your office administration skills, or you need to learn these skills from scratch, this course will teach you the basics of working in a business environment. This course has been designed to teach you about different procedures in business including becoming proficient in office technology (such as using a computer), dealing with customers and clients, and developing your writing skills.
Certificate II in Skills for Work and Vocational Pathways
This qualification allows learners to develop skills to prepare for work or further education and is suitable for those looking for a pathway into employment or vocational training. It is also suitable for learners wishing to improve their reading, writing, numeracy and oral communication skills. They will gain a basic knowledge of business activities and the skills necessary to undertake routine activities typically required in a business environment.
Certificate II in Workplace Skills
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles as well as individuals who have not yet entered the workforce. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Certificate III in BusinessStand Alone
This qualification will help you to build a career in business administration. You will gain a broad range of administrative and business skills that can be used in any business role. You will learn how to manage and maintain good customer service, produce business documents and spreadsheets, maintain business records, and the basics of workplace organisation. This qualification will give you confidence to work in a variety of business administration support roles and will help you improve your efficiency in regular business operations.
SIT20316 Certificate II in Hospitality & SIT20116 Certificate II in Tourism
These qualifications enable learners to gain skills to work effectively and safely, learn how to interact with customers, source and provide information and service to customers while gaining skills to boost industry knowledge and communication.