Certificate II in Workplace Skills
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles as well as individuals who have not yet entered the workforce. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Certificate III in BusinessStand Alone
This qualification will help you to build a career in business administration. You will gain a broad range of administrative and business skills that can be used in any business role. You will learn how to manage and maintain good customer service, produce business documents and spreadsheets, maintain business records, and the basics of workplace organisation. This qualification will give you confidence to work in a variety of business administration support roles and will help you improve your efficiency in regular business operations.
SIT20316 Certificate II in Hospitality & SIT20116 Certificate II in Tourism
These qualifications enable learners to gain skills to work effectively and safely, learn how to interact with customers, source and provide information and service to customers while gaining skills to boost industry knowledge and communication.