Certificate III in Business Version 3
BSB30120
This qualification will help you to build a career in business administration. You will gain a broad range of administrative and business skills that can be used in any business role. You will learn how to manage and maintain good customer service, produce business documents and spreadsheets, maintain business records, and the basics of workplace organisation. This qualification will give you confidence to work in a variety of business administration support roles and will help you improve your efficiency in regular business operations.
Delivery
Online & Face to Face
College
Chinchilla Christian College
Dalby Christian College
Groves Christian College
Groves Christian College Distance Education (Online)
Livingstone Christian College
Staines Memorial College
Warwick Christian College
Duration
330 Hours Additional Learning
QCE Credits
This course contributes to QCE Credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study in Business post school with another RTO.
Possible Career Outcomes
Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk or Receptionist
Course Units
To complete BSB30120 Certificate III in Business, learners must complete six (6) core units and seven (7) elective units.
Training and Assessment
Learners are expected to engage in class/chat sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.
Assessments include observation of performance, questioning, quizzes, simulations, online short responses and group tasks.
Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
Online & Face to Face
College
Chinchilla Christian College
Dalby Christian College
Groves Christian College
Groves Christian College Distance Education (Online)
Livingstone Christian College
Staines Memorial College
Warwick Christian College
Duration
330 Hours Additional Learning
QCE Credits
This course contributes to QCE Credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study in Business post school with another RTO.
Possible Career Outcomes
Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk or Receptionist
Course Units
To complete BSB30120 Certificate III in Business, learners must complete six (6) core units and seven (7) elective units.
| Core Units | |
| BSBWHS311 | Contribute to health and safety of self and others |
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBSUS211 | Participate in sustainable work practices |
| BSBTWK301 | Use inclusive work practices |
| BSBXCM301 | Engage in workplace communication |
| Elective Units* | |
| BSBOPS304 | Deliver and monitor a service to customers |
| BSBOPS305 | Process customer complaints |
| BSBTEC201 | Use business software applications |
| BSBTEC301 | Design and produce business documents |
| BSBTEC303 | Create electronic presentations |
| BSBPEF301 | Organise personal work priorities |
| BSBCMM412 | Lead difficult conversations |
Training and Assessment
Learners are expected to engage in class/chat sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.
Assessments include observation of performance, questioning, quizzes, simulations, online short responses and group tasks.
Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
Upcoming Programs
| Name | Course Start Date | Course End Date | Cost | |
| BSB30120 - StainesMC - 2025 Cohort | 04/10/2023 | 31/12/2025 | $0.00 | |
| BSB30120 - GrovesCC - 2026 Cohort | 22/01/2024 | 31/12/2025 | $0.00 | |
| BSB30120 - StainesMC - 2026 Cohort | 09/09/2024 | 31/12/2026 | $0.00 | |
| BSB30120 - LivingstoneCC - 2026 Cohort | 30/09/2024 | 31/12/2026 | $0.00 |