Certificate II in Tourism
SIT20122
This Certificate reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision The qualification provides a pathway. to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.
Delivery Mode
Face to Face & Online
College
Endeavour Christian College (FTF)
Groves Christian College Distance Education (Online)
Duration
220 Hours Additional Learning
QCE Credits
This course contributes to QCE Credits. Units completed in other Certificate Courses will impact the total QCE credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Career Outcomes
Possible career outcomes include Office Assistant for Tour Operator, Travel Agency, Parks & Resorts, Receptionist/Office Assistant for conference organiser.
Course Units
To complete SIT20122 Certificate II in Tourism, learners must complete five (5) core units and six (6) elective units.
Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time. Learners are required to undertake work placement (minimum of 12 service periods).
Assessments include observation of performance, short answer questioning, quizzes, simulations, online short responses and group tasks.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
Face to Face & Online
College
Endeavour Christian College (FTF)
Groves Christian College Distance Education (Online)
Duration
220 Hours Additional Learning
QCE Credits
This course contributes to QCE Credits. Units completed in other Certificate Courses will impact the total QCE credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Career Outcomes
Possible career outcomes include Office Assistant for Tour Operator, Travel Agency, Parks & Resorts, Receptionist/Office Assistant for conference organiser.
Course Units
To complete SIT20122 Certificate II in Tourism, learners must complete five (5) core units and six (6) elective units.
| Core Units | |
| SITTIND003 | Source and use information on the hospitality industry |
| SITXCCS009 | Provide customer information and assistance |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
| Elective Units | |
| BSBPEF202 | Plan and apply time management |
| SITTTVL001 | Access and interpret product information |
| SITXCCS010 | Provide visitor information |
| SITTTVL003 | Provide advice on Australian destinations |
| SITTTVL002 | Provide advice on international destinations |
| SITTTVL006 | Book tourism products and process documentation |
Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time. Learners are required to undertake work placement (minimum of 12 service periods).
Assessments include observation of performance, short answer questioning, quizzes, simulations, online short responses and group tasks.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
Upcoming Programs
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