Course Details

Certificate IV in Business

BSB40120

This qualification will help you to build a career in business administration and business services roles. You will develop the ability to apply a broad range of specialised skills which could including supervisory responsibilities. You will learn how to manage and maintain good customer service, produce complex business documents, maintain business relationships, undertake work projects and develop both work and personal priorities. This qualification will give you confidence to present information and to demonstrate leadership and critical thinking during regular business operations.

Delivery
Face to Face & Online

College
Chinchilla Christian College
Livingstone Christian College
Staines Memorial College

Duration
30 September 2024 - 31 December 2026

Scheduling
School Terms

QCE Credits
This course contributes to QCE Credits. Units completed in Certificate III in Business will impact the total QCE Credits. Please see your Careers advisor for more information.

Fees
There are no additional fees to the learner.

Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.

Possible Pathway Options
Learners may continue with further study in Business post school with another RTO.

Possible Career Outcomes
Office Administrator, Executive Personal Assistant, Project Officer, Sales Agent or Sales Account Assistant.

Course Units
To complete BSB40120 Certificate IV in Business, learners must complete six (6) core units and six (6) elective units.

Core Units
BSBCRT411	Apply critical thinking to work practices
BSBTEC404	Use digital technologies to collaborate in a work environment
BSBTWK401	Build and maintain business relationships
BSBWHS411	Implement and monitor WHS policies, procedures and programs
BSBWRT411	Write complex documents
BSBXCM401	Apply communication strategies in the workplace
Elective Units*
BSBPEF402	Develop personal work priorities
BSBPEF403	Lead personal development
BSBCMM411	Make presentations
BSBLDR411	Demonstrate leadership in the workplace
BSBMKG434	Promote products and services
BSBOPS404	Implement customer service strategies

Training and Assessment
Learners are expected to engage in class/chat sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.

Assessments include observation of performance, assignments, questioning, quizzes, simulations, online short responses and group tasks.

Digital Equipment
Learners will need access to a computer equipped with the Microsoft Office suite of programs.

Download the Course Description here

*Correct at time of publication, subject to change
4 December 2024

Upcoming Programs

Name	Course Start Date	Course End Date	Cost
BSB40120 - ChinchillaCC - 2026 Cohort	23/07/2024	31/12/2026	$0.00	Enrol
BSB40120 - LivingstoneCC - 2026 Cohort	30/09/2024	31/12/2026	$0.00	Enrol