Certificate II in Hospitality DE & FTF
SIT20322
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Delivery Mode
Online & Face to Face
College
Endeavour Christian College
Groves Christian College
Groves Christian College Distance Education
Seaview Christian College
Duration
220 Hours Additional Learning
QCE Credits
This course contributes to QCE Credits. Units completed in other Certificate Courses will impact the total QCE Credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study post school with another RTO.
Possible Career Outcomes
Possible career outcomes include Bar/Café/Catering
Course Units
To complete SIT20322 Certificate II in Hospitality, learners must complete six (6) core units and six (6) elective units.
^ Units will be marked as a Credit Transfer once completed in previous qualifications.
**SITHFAB002 Provide responsible service of alcohol is delivered and assessed by a third-party provider: Zealifi Pty Ltd RTO #31709, www.zealifi.com.au
Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time. Learners are required to undertake work placement (minimum of 12 service periods).
Assessments include observation of performance, short answer questions, projects, activities, portfolios, case studies, assignments, and a third party report.
Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
Online & Face to Face
College
Endeavour Christian College
Groves Christian College
Groves Christian College Distance Education
Seaview Christian College
Duration
220 Hours Additional Learning
QCE Credits
This course contributes to QCE Credits. Units completed in other Certificate Courses will impact the total QCE Credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study post school with another RTO.
Possible Career Outcomes
Possible career outcomes include Bar/Café/Catering
Course Units
To complete SIT20322 Certificate II in Hospitality, learners must complete six (6) core units and six (6) elective units.
| Core Units | |
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
| Elective Units* | Online Delivery |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXCOM006 | Source and present information |
| BSBCMM211 | Apply communication skills |
| BSBTEC201 | Use business software applications |
| SITXCCS010 | Provide visitor information |
| BSBSUS211 | Participate in sustainable work practices |
| Elective Units* | Face to Face |
| SITXFAS005 | Use hygienic practices for food safety |
| **SITHFAB021^ | Responsible service of alcohol |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB027 | Serve food and beverage |
| BSBSUS211 | Participate in sustainable work practices |
^ Units will be marked as a Credit Transfer once completed in previous qualifications.
**SITHFAB002 Provide responsible service of alcohol is delivered and assessed by a third-party provider: Zealifi Pty Ltd RTO #31709, www.zealifi.com.au
Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time. Learners are required to undertake work placement (minimum of 12 service periods).
Assessments include observation of performance, short answer questions, projects, activities, portfolios, case studies, assignments, and a third party report.
Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
Upcoming Programs
| Name | Course Start Date | Course End Date | Cost | |
| SIT20322 - EndeavourCC - 2025 Cohort | 22/01/2024 | 31/12/2025 | $0.00 |