Certificate II in Hospitality PRACTICAL
SIT20322
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Delivery Mode
Face to Face & Online
College
Endeavour Christian College
Groves Christian College
Seaview Christian College
Duration
30 September 2024 - 31 December 2026
QCE Credits
This course contributes to QCE Credits. Units completed in other Certificate Courses will impact the total QCE Credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study post school with another RTO.
Possible Career Outcomes
Possible career outcomes include Bar/Café/Catering
Course Units
To complete SIT20322 Certificate II in Hospitality, learners must complete six (6) core units and six (6) elective units.
^ Units will be marked as a Credit Transfer once completed in previous qualifications.
**SITHFAB002 Provide responsible service of alcohol is delivered and assessed by a third-party provider: Zealifi Pty Ltd RTO #31709, www.zealifi.com.au
Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time. Learners are required to undertake work placement (minimum of 12 service periods).
Assessments include observation of performance, short answer questions, projects, activities, portfolios, case studies, assignments, and a third party report.
Digital Equipment
Learners will need access to a computer equipped with the Microsoft Office suite of programs.
Download the Course Description here
*Correct at time of publication, subject to change
26 February 2025
Face to Face & Online
College
Endeavour Christian College
Groves Christian College
Seaview Christian College
Duration
30 September 2024 - 31 December 2026
QCE Credits
This course contributes to QCE Credits. Units completed in other Certificate Courses will impact the total QCE Credits. Please see your Careers advisor for more information.
Fees
There are no additional fees to the learner.
Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study post school with another RTO.
Possible Career Outcomes
Possible career outcomes include Bar/Café/Catering
Course Units
To complete SIT20322 Certificate II in Hospitality, learners must complete six (6) core units and six (6) elective units.
Core Units | |
BSBTWK201 | Work effectively with others |
SITHIND006 | Source and use information on the hospitality industry |
SITHIND007 | Use hospitality skills effectively |
SITXCCS011 | Interact with customers |
SITXCOM007 | Show social and cultural sensitivity |
SITXWHS005 | Participate in safe work practices |
Elective Units* | THEORY |
SITXFSA005 | Use hygienic practices for food safety |
SITXCOM006 | Source and present information |
BSBCMM211 | Apply communication skills |
**SITHFAB021^ | Responsible service of alcohol |
SITXCCS010 | Provide visitor information |
BSBSUS211 | Participate in sustainable work practices |
Elective Units* | PRACTICAL |
SITXFAS005 | Use hygienic practices for food safety |
**SITHFAB021^ | Responsible service of alcohol |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB025 | Prepare and serve espresso coffee |
SITHFAB027 | Serve food and beverage |
BSBSUS211 | Participate in sustainable work practices |
^ Units will be marked as a Credit Transfer once completed in previous qualifications.
**SITHFAB002 Provide responsible service of alcohol is delivered and assessed by a third-party provider: Zealifi Pty Ltd RTO #31709, www.zealifi.com.au
Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time. Learners are required to undertake work placement (minimum of 12 service periods).

Assessments include observation of performance, short answer questions, projects, activities, portfolios, case studies, assignments, and a third party report.
Digital Equipment
Learners will need access to a computer equipped with the Microsoft Office suite of programs.
Download the Course Description here
*Correct at time of publication, subject to change
26 February 2025
Upcoming Programs
Name | Course Start Date | Course End Date | Cost | |
SIT20322 - SeaviewCC - 2026 Cohort | 22/01/2024 | 31/12/2026 | $0.00 | |
SIT20322 - GrovesCC - 2026 Cohort | 04/12/2024 | 31/12/2026 | $0.00 | |
SIT20322 - GrovesCC - 2026/2027 Cohort DE | 04/12/2024 | 31/12/2026 | $0.00 | |
SIT20322 - GrovesCC - 2027 Cohort | 04/12/2024 | 31/12/2026 | $0.00 | |
SIT20322 - SeaviewCC - 2027 Cohort | 04/12/2024 | 31/12/2027 | $0.00 | |
SIT20322 - EndeavourCC - 2027 Cohort | 20/01/2025 | 31/12/2026 | $0.00 |