Course Details

Certificate II in Hospitality DE

SIT20316
This course offers an introduction to the Hospitality Industry and develops skills and knowledge preparing for a start in the industry. Learning will include basic skills to work effectively and safely, how to interact with customers, increase Hospitality knowledge and skills and boost cultural awareness.
Delivery Mode
 

Online
*Note: Learners are required to undertake a work placement with a minimum of 12 service periods

College
Groves Christian College Distance Education

Duration
8 Terms (2 Years)

QCE Credits
This course contributes to QCE Credits.  Please see your Careers advisor for more information.

Fees
There is a $150 consumables fee per year however this may be subsidies by your College.  See your Fees Advisor for more information.

Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment.  This will help us support you if necessary in achieving a successful course outcome.

Possible Pathway Options
Students may continue with further study in Hospitality post school with another RTO or apply for an apprenticeship.

Possible Career Outcomes
Possible career outcomes include cafe attendant, catering assistant, food and beverage attendant, front office assistant.

Course Units
To complete SIT20316 Certificate II in Hospitality, learners must complete six (6) core units and six (6) elective units.
Core Units  
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
*SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units*  
BSBCMM201 Communicate in the workplace
BSBITU211 Produce digital text documents
BSBITU212 Create and use spreadsheets
SITXCCS002 Provide visitor information
SITXCOM001 Source and present information
SITXFSA001 Use hygienic practices for safety

Training and Assessment
Learners are expected to engage in class sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.  Learners are required to undertake work placement (minimum of 12 service periods).


Assessments include observation of performance, short answer questions, projects, activities, portfolios, case studies, assignments, and a third party report.

Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link.  Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Download the Course Description here

*Correct at time of publication, subject to change
3 February 2021

Upcoming Programs

Name Course Start Date Course End Date Cost