Course Details

Certificate III in Business Stand Alone

BSB30120
This qualification will help you to build a career in business administration. You will gain a broad range of administrative and business skills that can be used in any business role. You will learn how to manage and maintain good customer service, produce business documents and spreadsheets, maintain business records, and the basics of workplace organisation. This qualification will give you confidence to work in a variety of business administration support roles and will help you improve your efficiency in regular business operations. 


Delivery
Online & Face to Face

College
Chinchilla Christian College
Dalby Christian College
Groves Christian College
Groves Christian College Distance Education (Online)
Livingstone Christian College
Staines Memorial College
Warwick Christian College

Duration
2 - 3 Years

QCE Credits
This course contributes to QCE Credits. Please see your Careers advisor for more information.

Fees
There are no additional fees to the learner.

Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.

Possible Pathway Options
Learners may continue with further study in Business post school with another RTO. 

Possible Career Outcomes
Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk or Receptionist  

Course Units
To complete BSB30120 Certificate III in Business, learners must complete six (6) core units and seven (7) elective units. 

Core Units  
BSBWHS311 Contribute to health and safety of self and others
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBXCM301 Engage in workplace communication
Elective Units*   
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBTEC201 Use business software applications
BSBTEC301 Design and produce business documents
BSBTEC303 Create electronic presentations
BSBPEF301 Organise personal work priorities
BSBCMM412 Lead difficult conversations

     
Training and Assessment
Learners are expected to engage in class/chat sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.

Assessments include observation of performance, questioning, quizzes, simulations, online short responses and group tasks.

Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.       

Download the Course Description here

*Correct at time of publication, subject to change
15 June 2023
   

Upcoming Programs

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