Certificate II in Workplace Skills
Online & Face to Face
Blakes Crossing Christian College
Chinchilla Christian College
Endeavour Christian College
Livingstone Christian College
Seaview Christian College
Warwick Christian College
Whitsunday Christian College
220 Hours Additional Learning
This course contributes to QCE Credits. Please see your Careers advisor for more information.
There are no additional fees to the learner.
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment. This will help us support you if necessary in achieving a successful course outcome.
Possible Pathway Options
Learners may continue with further study in Business post school with another RTO.
Possible Career Outcomes
Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk or Receptionist
To complete BSB20120 Certificate II in Workplace Skills, learners must complete five (5) core units and five (5) elective units
|Contribute to health and safety of self and others
|Apply communication skills
|Work effectively in business environments
|Plan and apply time management
|Participate in sustainable work practices
|Engage with customers
|Deliver a service to customers
|Support personal wellbeing in the workplace
|Use business software applications
|Use digital technology for short and basic workplace tasks
Training and Assessment
Learners are expected to engage in class/chat sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.
Assessments include observation of performance, questioning, quizzes, simulations, online short responses and group tasks.
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Download the Course Description here
*Correct at time of publication, subject to change
29 September 2023
|Course Start Date
|Course End Date
|BSB20120 - WarwickCC - 2025 Cohort
|BSB20120 - DalbyCC - 2025 Cohort
|BSB20120 - SeaviewCC - 2024 Cohort
|BSB20120 - ChinchillaCC - 2025 Cohort
|BSB20120 - ChinchillaCC - 2026 Cohort