Course Details

SIT20316 Certificate II in Hospitality & SIT20116 Certificate II in Tourism

SIT-Dual
These qualifications enable learners to gain skills to work effectively and safely, learn how to interact with customers, source and provide information and service to customers while gaining skills to boost industry knowledge and communication.

Delivery Mode
Face to Face & Online

College
Endeavour Christian College (Face to Face)

Groves Christian College Distance Education (Online)

Duration
Equivalent to 8 Terms (2 Years)

QCE Credits
This course contributes to QCE Credits.  Please see your Careers advisor for more information.

Fees
There is a $150 consumables fee per year however this may be subsidies by your College.  See your Fees Advisor for more information.

Entry Requirements
Learners are required to take a Language, Literacy & Numeracy assessment pre-enrolment.  This will help us support you if necessary in achieving a successful course outcome.

Possible Pathway Options
Students may continue with further study SIT30616 Certificate III in Hospitality, SIT30116 Certificate III in Tourism, or SIT30816 Certificate III in Commercial Cookery post school with another RTO.

Possible Career Outcomes
Possible career outcomes include Bar/Cafe/Catering attendant, Breakfast cook, Fast food cook, sandwich hand, takeaway cook, and travel agent receptionist.

Course Units
To complete SIT20316 Certificate II in Hospitality, learners must complete six (6) core units and six (6) elective units.

Core Units  
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively**
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units* for Online Delivery
SITXFSA001 Use hygienic practices for food safety
SITXCOM001 Source and present information
BSBCMM201 Communicate in the workplace
SITXCCS002 Provide visitor information
BSBITU211 Produce digital text documents
BSBITU212 Create and use spreadsheets
Elective Units* for Endeavour Christian College Delivery
SITXFSA001 Use hygienic practices for food safety
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
BSBCMM201 Communicate in the workplace
SITXCCS002 Provide visitor information

** Learners are required to undertake a work placement with a minimum of 12 service periods.

To complete SIT20116 Certificate II in Tourism, learners must complete four (4) core units and seven (7) elective units.

Core Units  
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS003^ Interact with customers
SITXCOM002^ Show social and cultural sensitivity
SITXWHS001^ Participate in safe work practices
Elective Units* for Online Delivery
BSBITU201^ Produce simple word processed documents
BSBITU202^ Create and use spreadsheets
BSBCMM201^ Communicate in the workplace
BSBWOR203^ Work effectively with others
SITXCCS002^ Provide visitor information
SITXCOM001^ Source and present information
SITXFSA001^ Use hygienic practices for food safety
Elective Units* for Endeavour Christian College Delivery
SITXCCS002^ Provide visitor information
BSBCMM201^ Communicate in the workplace
SITXCOM001^ Source and present information
SITXFSA001^ Use hygienic practices for food safety
BSBITU213 Use digital technologies to communicate remotely
BSBCUS201 Deliver a service to customers
SITTTSL003 Provide advice on international destinations


Training and Assessment
Learners are expected to engage in chat sessions on a regular basis, meet course requirements and undertake a certain amount of self-directed preparation, reading and practice at their initiative and in their own time.  Learners are required to undertake work placement (minimum of 12 service periods).

Assessments include observation of performance, questioning, quizzes, simulations, online short responses and group tasks.

Digital Equipment
Learners will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to Learner.Link.  Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Download the Course Description here

*Correct at time of publication, subject to change
30 July 2020

Upcoming Programs

Name Course Start Date Course End Date Cost
SIT (Dual) - GrovesDE - 2020/2021 27/01/2020 31/12/2021 $150.00
SIT (Dual) - Endeavour - 2020/2021 27/01/2020 31/12/2021 $150.00